Q1: What are the system requirements to run this DVD Creator?
Q2: Where can I download this DVD Creator?A: Thanks for your support for Xilisoft software. Please download this DVD Creator from our official site at
Q3: How to register after I got my license code?A: First please run the program and click 'Help > Enter License Code…' option to open 'Registration' window. Then copy and paste your user name and license code in corresponding text boxes to register.
Q4: How do I get started with this DVD Creator?A: this DVD creator is easy to handle. Please follow the instructions below.
Q5:How to get rid of the unwanted video parts in the output DVD?A: You can use the 'Clip' function offered in this program. First please highlight the video that you want to clip. Then,
Q6:If I want to crop certain part of the frame, what should I do?A: The Effect function offered in our program will help you. First of all, you must highlight the video that you want to crop. And then,
Q7:If I want to keep the original video's aspect ratio '16:9', how could I do?A: The option 'Keep Aspect Ratio' in 'Effect > Crop' window will help you keep aspect ratio of the loaded video. After checking the option, please click the down arrow below to select '16:9' from the drop-down list.
Q8:May I add some artistic effect to the videos that I want to burn to DVD, like oil painting?A: Yes, you can do this job on 'Effect > Effect' window. Please just highlight the file and click 'Effects' button to enter 'Effect' window. Then, on 'Effect' tab, check 'Oil painting' option and click 'Apply' button to apply it. There are more other effects for you.
Q9:Is it possible to add text or image watermarks to output DVD? How should I do?A: Yes. The edit function will help you solve it. First of all, you need highlight the file you want to add watermark to. And then click 'Effects' button to open 'Effect' window. On 'Watermark' tab, click 'Add Text Watermark' or 'Add Picture Watermark' button to import watermarks into the watermark list. Then, select a watermark and set its transparency, vertical position, horizontal position, font, color, size or style. Finally, click 'Apply' button to apply the settings.
Q10:How to add soundtrack files to my DVD file with your program?A: We offer this function in our program. First, please highlight the file you need and click 'Audio' button to enter 'Audio' window. Then please do the following:
Q11:How to add subtitle files into the output DVD?A: The 'Subtitles' function can help you. Please follow the instructions below:
Q12:I want to check the editing effect in real time, what shall I do?A: In the 'Effect' window, the editing effect will be shown on the right preview panel instantly you make any change. And the 'Comparing Preview' button will help you compare the edited file with the source side-by-side.
Q13:Besides DVD disc, can I get an ISO file with your program? And how?A: Of course, our software can help you with this job. After loading your video files into the program and finishing other necessary settings, please click the down arrow next to the option 'Destination' and select 'Save as Image (.iso)'. Then after creating, you can get an ISO image file which can be used by your virtual DVD drive or Nero.
Q14: I don't need chapters below each title in the output DVD, what could I do?A: Please just choose 'Tools > Settings' option and then enter 'Output' tab, uncheck the option 'Auto Add Chapters' and click 'Apply' button to apply this setting.
Q15:I noticed that there is an area above the preview panel that shows some information about the output DVD. But I cannot modify them there. How should I do?A: The information area on the main window is just designed to show you some information about the output DVD. If you want to modify something, please double click this area to open the 'Settings > Output' window, and then modify the output settings to your preference, including video bit rate, TV standard, zoom mode, video aspect ratio and audio settings.
Q16:Is it possible to customize the name of the output DVD?A: On the bottom, there is a box called 'Volume Label'. What you entered in that box before the creation will be the name for the output DVD.
Q17: How can I know the exact output size before creating?A: After you load video files, this program will automatically calculate the corresponding output file size and show it on the capacity bar at the bottom of the main window. And you should select DVD type by it. Please be sure that the color lump on the capacity bar is only in blue. If not, you cannot finish the creating with all the files you loaded.
Q18: Why I was told the burning cannot be finished because there is not enough free space on my 4.7GB DVD disc since I just load totally 3GB files?A: Generally speaking, after your video files are burned into standard DVD, which means you can play the final disc on your TV DVD player, the content on the disk will be definitely larger than the original video files since DVD is not compressed. So maybe your original files are only 3GB, but the final DVD content will be much larger. Please note what capacity bar shows for the final output size. If it is not in blue, you cannot finish the burning with all the files you loaded.
Q19:Is it possible to adjust the sequence of the loaded videos?A: Yes, of course. What you need to do is just to click the video, hold down your left mouse button and drag the selected video onto the place you want in the file list.
Q20:What does 'Temporary Files' mean?A: During the burning process, our software needs some free space on your hard drive to save the temp contents before they are burned into DVD. After the burning is done, all the temp contents will be deleted automatically by our program.
Q21:Why the program told me there's not enough disc space for temp files after I click the red burn button? And how to correct it?A: Please open 'Tools > Settings' and then select another location for 'Temporary Files' there on the 'General' tab. Maybe the current directory which you want to use as temp directory does not have enough free space to afford temp contents of burning. Generally speaking, you should select a drive which at least has 3 GB free space for burning temp.
Q22:What does 'DVD Folder' mean?A: Actually, it is a backup tool for your new created DVD. If you use 'Save as DVD Folder' item, which can be found in the 'Destination' drop-down list, you will get two folders in the output directory you set, 'Video_TS' and 'Audio_TS'. In the 'Video_TS' folder, you will find VOB files, IFO files and BUP files, etc. They will form a standard DVD if you burn them into a DVD disk by any other burning program.
Q23:The created DVD is playable well by certain player on my PC, but failed to be played on my DVD Player. Why?A: Please open 'Tools > Settings' window and select the TV Standard you need, PAL or NTSC. It must be the same as the settings of the DVD Player which you are using. If they are not uniform, you cannot play the burned DVD on your DVD Player. Your DVD player should also provide such option to select.
Q24:My original video is in 16:9. But after burning, I got 4:3. How can I correct it?A: The output video aspect setting option can also be found in the 'Tools > Settings > Output'. The default one is 4:3. If you want 16:9, please select it in the list.
Q25:Is it possible to improve the final burning quality?A: Please open 'Tools > Settings > Output' tab and then select 'High Video Quality' or 'Highest Video Quality' for video setting and select 'High Audio Quality' or 'Highest Audio Quality' for audio setting. The default ones are 'Normal'. The output DVD quality will be improved if you select 'High' or 'Highest'.
Q26:What does 'Menu' on the top right mean?A: The 'Menu' area will help you create your own DVD menu. In this area, you not only can create a menu instantly from the templates in different styles provided in this program, but also create personalized menu by yourself.
Q27: How to customize the menu of the output DVD?A: On the 'Menu' area, please click 'Edit' button to enter 'Menu Edit' window, in which you can change the template, add background music/picture, title and opening film to your menu.
Q28:What does 'Menu Thumbnail' mean?A: This program provides you with the function of creating a video/image miniature for each title in the output DVD menu. The 'Menu Thumbnail' button will help you do this job.